Workers are having to be coached on how to behave in the office as companies implement RTO policies. More than 60% of bosses said they plan to offer etiquette training by 2024, a survey said. "Etiquette is now like a buzzword," etiquette coach Suzy Lins, the self-proclaimed Manners Maven, told Business Insider. "In our view, office etiquette training is vital, not only for newbies but for everyone on the team," Chappell said. "Certain roles require stronger communication skills," Martin, who works at a pharma company, said about the hiring process.

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Persons: —, Suzy Lins, Manners Maven, Mike Chappell, Chappell, Zers, Manners Maven Lins, Lins, they've, they're, Kevon Martin, he's, Martin, it's Organizations: Service, Employees, pharma